Frequently Asked Questions
Please reach us at [email protected] if you cannot find an answer to your question.
Book a Session
How are sessions conducted?
Sessions are being conducted virtually via Zoom. You will receive an email booking confirmation within 48 hours of a calendar booking event.
About Your Reading
What language are readings conducted in?
All readings are conducted in English regardless of host country location.
Do I need to prepare anything?
You do not need to do anything to prepare for the session.
Is my reading kept confidential?
Your private reading will always be kept confidential. Recordings, photographs and or posting to social media platforms are not permitted.
Can I use speakerphone during my session?
The use of speakerphone during your session is not permitted.
Locations
Where are readings conducted?
All readings are conducted via Zoom unless otherwise agreed upon. For in-person booking consideration, kindly submit an inquiry to: [email protected]
Payment
When is payment collected?
Payment is collected in advance of services.
What payment options are available?
Payment options include IBAN, Zelle, Cash App, and cash.
Refund Policy
What is the refund policy?
Sessions are considered digital goods & services and there are no refunds or exchanges.
Important Information
What topics will Sandra not advise on?
Sandra will not give specific health, legal or financial advice. Readings are for entertainment purposes only and how you respond to the information given during a reading is entirely your responsibility.
Is there an age requirement?
Clients must be 18 years or older to book, receive and/or purchase a reading, product or service.
Still Have Questions?
Reach out using the online contact form or email us directly.